At Eliy Assist, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy outlines the types of data we may collect and how we handle that information.

Information We Collect
We may collect personal information including but not limited to your name, email address, phone number, address, service preferences, and any additional information you provide during your use of our services or contact with our support team.

How We Use Your Information
The information we collect is used to:

  • Provide and manage our services

  • Communicate with you regarding appointments, updates, or service-related issues

  • Improve and personalize your experience with Eliy Assist

  • Process payments and manage transactions (where applicable)

  • Respond to inquiries and support requests

Information Sharing
We do not sell, trade, or rent your personal information. We may share your data only with trusted third-party service providers necessary to carry out our services (such as logistics or technical support), and only under strict confidentiality agreements.

Data Security
We implement appropriate technical and organizational measures to secure your personal data and protect it from unauthorized access, misuse, loss, or alteration.

Your Rights and Choices

You have the right to access, correct, update, or delete your personal information. To do so, please contact us at [email protected]. You may also choose to opt out of promotional communications at any time by following the unsubscribe link in our emails or contacting us directly.

Opt-Out Instructions
If you no longer wish to receive emails or updates from Eliy Assist, you can opt out by:

  • Clicking the “unsubscribe” link found in our emails

  • Sending a request to [email protected] with the subject line “Opt-Out Request”

International Users
As Eliy Assist operates worldwide, your personal information may be transferred to and processed in countries other than your country of residence. By using our services, you consent to this transfer in accordance with this Privacy Policy.

Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this page periodically. Continued use of our services indicates your agreement to the updated policy.

Contact Us
For questions, concerns, or requests related to your privacy or this policy, please contact us at:
Email: [email protected]